Frequently Asked Questions
How long will it take to receive my order?
Delivery times typically take 7-15 days from the time of purchase to shipping your order worldwide unless it is specified in the product description.
How to track my order?
We provide tracking for every order. Tracking will be available once your product is shipped. Please track your order at our Track Your Order page.
How much is shipping?
Shipping is free WORLDWIDE!
When will my order ship?
Our products ship after 1-3 days after you placed the order.
Are there any additional fees I have to pay?
No handling/processing fees are ever charged. Tax included.
Who ships my package?
Majority of orders are delivered by USPS and FedEx.
What is your return policy?
Please check our return/refund/exchange policy here.
My item arrived damaged?
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
If this happens to you, please contact us with:
- Your order number.
- A picture of the damaged product.
Once received, we'll be happy to send out another free of charge.